Support

How it is played, and where to write.

How to play

You and Nova are racing to do the same thing: empty your pile first.

The rules are also in the app, from the home screen and from the board.

Questions

Why did I lose my turn?

Because of the one rule that makes the game a game: if a card can go to a foundation, it must go to a foundation. Playing it to Nova's discard instead — or drawing a new card while a playable one is sitting there in the open — is a Tivitti. You forfeit the turn and Nova gets a free run at the table.

My draw pile is empty. Is the game over?

Not yet. When your draw pile empties, your live cards flip back over and become a fresh draw pile — but only once nothing playable is showing. You win by emptying your draw pile and your live card before Nova empties theirs.

Do I need a connection?

Yes. The deal and every move are handled by Tivitti's server, so the game needs the internet to start a board and to keep one moving. If it cannot reach the server you will see a "Connection Lost" message with Retry and Back rather than a spinner — the game waits for you rather than giving up.

Will I lose the game I am in the middle of?

No. The app remembers which game you are in and picks it up where you left it when you come back.

I paid to remove advertising and still see adverts

The app asks Google Play what you own every time it starts, so the usual fix is to close it fully and open it again while online. There is no separate "Restore purchases" button because that check is the restore. If it still does not take, make sure the device is signed in to the same Google account that made the purchase, then write to us with the order number from your Play receipt.

The text does not follow my system text size

That is a known gap rather than a setting you have missed: the app's type is currently fixed and does not grow with the system text size. It is on the list.

Something else is wrong

Tell us and we will look. It helps a lot to know which device and which version of iOS or Android you are on, and what you had just done when it went wrong.

Contact

Write to support@lovetere.it. One person reads that address, so plain English and a screenshot beat a bug report form.

What the app stores and sends is described on the privacy page.